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Global Account Manager

The Company

Interplex group is a leading multinational technological manufacturer providing Build to Print and Build to Specification solutions supported by full-fledged manufacturing capabilities and services. Our design services, prototyping and advanced production capabilities have been recognized by many tier one and tier two brands / companies throughout the world.

We are headquartered in Singapore with global footprint in 13 countries. Serving our customers across diverse industries, with passion and offering “Any Solution, Anywhere” we design, engineer and deliver advanced applications development and manufacturing solutions across our 32 manufacturing sites.

Brief Description

Senior customer-facing role focused on Business Development opportunities with existing or new OEM customers. We’re looking for someone with a passion for the automotive sector to join our team and manage our existing OEM and Tier 1 client base and proactively seek new opportunities within this sector. This is a strategic BD role, delivering solutions for some of the current challenges facing the automotive industry. To be successful you must have a proven track record in developing OEM and tier 1 accounts, sourcing new opportunities, and delivering a strong pipeline with ability to convert as well as manage through NPI processes.

Main Responsibilities

Account Management: Creating and implementing account development programmes, creating opportunities for future platforms and cross selling of product streams

Business Development: Pro-actively generating enquiries through targeted marketing, networking, and cold/ warm calling. You will be supporting the Strategic Account team’s global growth efforts with a focus on developing new partnership opportunities, negotiation of deal frameworks and terms, as well as supporting special strategic projects.

Pipeline Management: Creating and reporting a current and ongoing pipeline ensuring all stakeholders are updated with upcoming projects

Team Management: Responsible for leading a virtual team of FAEs, PPD and Engineers dedicated to meeting the operational needs of assigned client segments.

  • Be the primary point of contact and build long-term relationships with customers
  • Help customers through email, phone, online presentations, screen-share and in person meetings
  • Develop a trusted advisor relationship with key accounts, customer stakeholders and executive sponsors
  • Ensure the timely and successful delivery of our solutions according to customer needs and objectives
  • Communicate clearly the progress of monthly/quarterly initiatives to internal and external stakeholders
  • Forecast and track key account metrics
  • Update job knowledge by participating in educational opportunities; reading professional publications; maintaining personal networks; participating in professional organizations
  • Enhance department and organization’s reputation by accepting ownership for accomplishing new and different requests; exploring opportunities to add value to job accomplishments
  • Responsible for keeping current clients satisfied and delivering exceptional client service on a day-to-day basis
  • Monitor and analyze customer’s usage of our product
  • Liaise between the customer and internal teams

Key Qualifications

  • 7-10 years of automotive industry work experience in managing and building partnerships with OEM and Tier 1 Accounts.
  • Engineering degree in Mechanical or Electronics.
  • Strong understanding of the automotive OEM landscape.
  • Demonstrated ability to research, size, and prioritize recommendations of new business and partnership opportunities.
  • Proven track record of successful negotiation with both 3rd parties and cross-functionally within a large business structure.
  • Passion, energy and drive to develop and grow multi-million-dollar business programs globally.
  • Exceptional business development and partnership management track record.
  • Strong command of business and financial modelling.
  • Excellent presentation, written and verbal communication skills
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